Put the inbox where your team and customers need it.

Website widget

Generate your snippet.

The token identifies your website inbox. It is safe to place in the public widget code. It does not grant dashboard access.

Squarespace

Add it once in Code Injection.

1. Open your site dashboard, then go to Settings and Advanced.
2. Open Code Injection.
3. Paste the generated snippet in the Footer field.
4. Save, publish, and open the public site in a private window.

Wix

Use Custom Code.

1. Open Settings, then Custom Code.
2. Add code and paste the generated snippet.
3. Choose all pages and load the code at the end of the body.
4. Apply, publish, and test the public site.

WordPress

Place it before the closing body tag.

1. Use your theme's footer script area or a trusted header-and-footer code tool.
2. Paste the generated snippet in the footer or body-end field.
3. Save and clear any page cache.
4. Test a public page while signed out of WordPress.

Shopify

Add it to the theme layout.

1. Open Online Store, Themes, then Edit code.
2. Open layout/theme.liquid.
3. Paste the generated snippet immediately before </body>.
4. Save and test the storefront.

Plain HTML

Paste before </body>.

Add the generated snippet once on every page where chat should appear. A shared footer template is the best place. Deploy the file, reload without cache, and send a test message.

<!-- page content -->
<!-- paste the generated widget snippet here -->
</body>

Email inbox

Connect the address customers already use.

1. Sign in and open Settings, Inboxes, then Add inbox.
2. Choose Email and enter the business address.
3. Follow the displayed forwarding or mailbox connection steps.
4. Send a message from a different address and confirm it appears in the queue before announcing the change.

Never share a mailbox password by email. If the provider offers an app password, use it only in the secure connection form.

Mobile app

Add the signed-in inbox to your home screen.

1. Open the sign-in page in Safari on iPhone or Chrome on Android.
2. Sign in with your agent account.
3. Use Share, then Add to Home Screen on iPhone. On Android, open the browser menu and choose Add to Home screen or Install app.
4. Open the new icon and allow notifications only if your browser offers them and you want them.

This keeps the Arx-branded browser inbox one tap away without requiring a separately branded store app.